From the Scandivv community
Reviews by our customers
Real reviews and photos from people wearing Scandivv jewelry and clothing around the world.
Does your jewelry tarnish?
Stainless steel, including gold-plated stainless steel, is waterproof and highly resistant to tarnishing and rust. Dry it after fresh-water contact and avoid chlorine, salt water and harsh chemicals. Gold plating over other base materials, pearls, natural stones, delicate settings and other mixed materials can need different care, so follow the specific product page. Care recommendations do not automatically remove statutory rights or warranty coverage.
How long does shipping take?
In-stock orders normally dispatch the next business day. Tracking is emailed when the order ships and can take up to 3 days to activate. Transit time is destination-specific and shown on our shipping page. Duties and taxes are prepaid for almost every destination. If DDP is unavailable before dispatch, we contact you with an estimate and let you choose cancellation for a full refund or explicit acceptance.
What is your return policy?
You can request a return for eligible items within 14 days of delivery. Items must be unused, unworn, with tags, and in their original packaging. Your statutory rights remain unaffected. Earrings cannot be returned for hygiene reasons unless they arrived faulty, damaged, or incorrect, or a mandatory consumer right requires otherwise. After your return reaches us and is approved, we refund the original payment method within 10 business days, or sooner where required by law. See our return policy for full details.
You can request a return for eligible items within 14 days of delivery; orders placed from 10 November to 31 December 2026 can be returned until at least 10 January 2027. Items must be unused, unworn, with tags, and in their original packaging. Your statutory rights remain unaffected. Earrings cannot be returned for hygiene reasons unless they arrived faulty, damaged, or incorrect, or a mandatory consumer right requires otherwise. After your return reaches us and is approved, we refund the original payment method within 10 business days, or sooner where required by law. See our return policy for full details.
Where do you ship?
We ship with tracked delivery to the destinations currently available at checkout. Current rates and free-shipping thresholds are on our shipping page. The final shipping amount is calculated in your local currency at checkout. Duties and taxes are prepaid for almost every destination.
How are reviews collected?
Reviews are collected through Judge.me after customers shop with us. Judge.me marks reviews as verified when it can match them to an order, and we publish honest customer feedback so shoppers can see real experiences with Scandivv.